Pioneer Valley Transit Authority
Planning at PVTA
Title VI Documents

PVTA must produce documents in order to comply with federal Title VI requirements. Below are documents related to these federal compliance requirements.

Title VI Program Plan

Click here to download a ZIP file of the Title VI Appendices

Public Participation Plan

Major Service Change, Disparate Impact, and Disproportionate Burden Policies

Bus Rapid Transit (BRT)

Certain high-ridership corridors in the PVTA service area have been identified as having potential for upgrades into what is called Bus Rapid Transit, or BRT. These upgrades could include special branding, off-board fare collection, all-door boarding, and (where possible) bus-only lanes, in addition to other features. The following studies have been undertaken to evaluate the potential for BRT on these corridors:

· State Street BRT Study

· Route 9 BRT Study (forthcoming)

For more information on BRT, please visit the Institute for Transportation and Development Policy.   

PVTA Customer Surveys

PVTA undertakes regular surveys of our customers to ensure we are running the best service possible. Below are the results of recent customer surveys.

Read the 2017 Paratransit Survey Results.

PVTA 2016 Northern System Customer Survey (Amherst/Northampton area routes)

PVTA 2015 Southern System Customer Survey (Springfield/Chicopee/Holyoke area routes)

Transit Asset Management

PVTA is required by the Federal Transit Administration to develop a plan to inventory and maintain the agency’s assets. Pursuant to this requirement, PVTA has developed a Transit Asset Management Plan.

Transit Asset Management Plan