Customer Service Analysis Reports and Service Changes

See the Final Paratransit CSA Report.

See the Full Final CSA Report.

See the Approved Service Changes.

Title VI Documents

PVTA must produce documents in order to comply with federal Title VI requirements. Below are documents related to these federal compliance requirements.

Bus Rapid Transit (BRT)

Certain high-ridership corridors in the PVTA service area have been identified as having potential for upgrades into what is called Bus Rapid Transit, or BRT. These upgrades could include special branding, off-board fare collection, all-door boarding, and (where possible) bus-only lanes, in addition to other features. The following studies have been undertaken to evaluate the potential for BRT on these corridors:

For more information on BRT, please visit the Institute for Transportation and Development Policy.   

Equity Analyses

PVTA strives to assure that all fare or service changes are fair and equitable, and that they comply with applicable federal civil rights laws. Following are recent equity analyses performed to achieve these goals.


PVTA Customer Surveys

PVTA undertakes regular surveys of our customers to ensure we are running the best service possible. Below are the results of recent customer surveys.

Transit Asset Management Plan

PVTA is required by the Federal Transit Administration to develop a plan to inventory and maintain the agency’s assets. Pursuant to this requirement, PVTA has developed a Transit Asset Management Plan.