Performance and Efficiencies

Performance Measures

Click here to read the Performance Measures by Route

Read the previous Quartely Performance Measures below:

Financial Dashboard

The following financial information illustrates PVTA’s operating budget for the current fiscal year, or the funding allocated to delivering service on a daily basis. The information has been approved by the PVTA Advisory Board and covers July 1, 2016 through June 30, 2017.

FY 17 Annual Budget

Revenue $47,345,887
Expenditures $47,345,887

PVTA Operates at a zero ($-0) Deficit Budget. The Revenue equals the Expenditures.

Annual Operating Expenditures

Year to Date Financials Through December 2016

Revenue Breakdown - YTD

 

Expense Breakdown - YTD

 

Budgeted vs. Actual Revenues

 

Budgeted vs. Actual Expenses

Transit Asset Management

The Federal Transit Administration has implemented a directive called Transit Asset Management (TAM) that requires establishing, analyzing, and reporting state of good repair data for all mission critical transit assets by FTA funded transit providers.  To meet the needs of the new TAM initiative, PVTA has identified an opportunity to consolidate several asset management data systems currently in use at PVTA to a single database that will be leveraged to meet FTA TAM requirements, FTA National Transit Database, FTA Grant Management, MassDOT, A-133 compliance audit, financial statement audit, and inventory control requirements.   Focusing efforts at maintaining a single database will ensure the highest level of accuracy and reduce the need for duplicative data entry efforts that strain limited personnel resources.  This approach has the added benefit of ensuring the data that used for reporting federal compliance serves as the basis of our financial reporting and is reconciled monthly and annually as well as audited by independent auditors in compliance with OMB Circular A-133.

PVTA has identified a system created by Cambridge Systematics called TransAM as the best solution to meet the design specification.  PVTA invited other Massachusetts Regional Transit Authorities to participate in the deployment of TransAM.  After review of the proposal and functionality offered Cambridge Systematics TransAM Software 13 or 14 RTA’s elected to join with PVTA using TransAm.  Data analysis and reporting opportunities afforded to MassDOT due to the consolidation of the RTA’s data in single database will be leveraged.

Bus Stop Consolidation

Bus Stop ConsolidationPVTA is working to improve our service for our riders in Springfield by better balancing the distances between bus stops and our riders’ origins and destinations. There are 814 bus stops in Springfield, which is about twice as many as are needed. Better stop spacing means riders will get where they are going faster. It also means better safety for pedestrians, bicyclists, and motor vehicles because there will be fewer places where buses pull into/out of traffic. There will also be more curb space for businesses that need on-street parking. Click here to learn more...

Senior Van Pilot Program

Under the Pilot Program the participating municipalities will provide all Senior Van Transportation for residents of their community.  The PVTA will provide a monthly subsidy ($10 per trip based off of the previous year’s ridership), a van and free maintenance on the vehicles for one year.  The purpose of the service is to provide a locally based solution to sustain the movement of seniors in the Pioneer Valley.

The pilot communities include the City of Northampton, and the towns of East Longmeadow, Longmeadow and Hampden.  The City of Northampton will begin this service starting March 13th.  The other communities will begin during the summer of FY18.

The Current cost per trip for PVTA Paratransit Service is $25.13. In FY16 PVTA provided 85,922 Senior Trips, this cost the Authority $2,159,219.86. Municipalities are able to provide the services at a much lower rate, many are able to provide the trips at $10. At the $10/trip rate works in this could result in saving more than $146.170.93 annually with the four pilot communities.  If this was implemented system wide it could potentially save $1.3 million.

The program’s success will be measured on how many senior passengers are transported during the pilot period (1 year).  If the community is able to transport the same number or more passengers than PVTA will consider continuation of the program and try to establish the program in other communities.

Route Profiles

Route profiles provide a snapshot into each route that PVTA operates. This includes information on where a route operates, the ridership levels, the cost to operate and the demographics of the individuals utilizing the route.  The route profiles utilize data from a range of sources including surveys, census data and internal PVTA tracking mechanisms.  The route profiles also identify the service improvements made to the route since FY14 (June 30, 2015).  For an overview of each stat on the route profiles, please click here...

Performance Measures by Route

PVTA must use its resources effectively and all routes should achieve a minimum level of productivity. The routes productivity is measured in terms of “Passengers per Revenue Vehicle Hour” for most services, and “Passengers per Trip” for Regional and Express services that typically carry passengers for long distances with little passenger turnover. PVTA analyzes one week of ridership data in each month to identify if these minimum thresholds are attained.
Read the performance measures by route here...

Customer Surveys

PVTA regularly surveys our customers to better understand their travel needs, satisfaction with service, and priorities for improvements. Below are the most recent customer surveys.