PVTA Photo ID

PVTA is not renewing ID's while the system is Fare Free


You are eligible to ride the bus for half-fare if...

  1. You have a Medicare card or
  2. You are at least 60 years of age
To obtain an Elderly and Mobility Impaired Transportation Access Pass (Photo ID), you will need to present one of the following:

  1. A current copy of your SSI Award Letter (Income Verification for the current year), or a valid Medicare Card (not MassHealth)
  2. A Valid Handicapped Placard
  3. Be 60 years old with proof of age
  4. Be a Veteran with 70% or more of a disability.
If you cannot meet any one of those requirements, you may fill out a Transportation Access Pass Application. It must be signed by your attending physician.

PVTA Photo ID Locations

Have your PVTA Photo ID taken and printed on-site at one of PVTA's Customer Service Offices.
Hours: Monday - Friday 9:00am - 4:00pm

Customer Service Office: Address
Springfield Union Station


 Union Station
55 Frank B Murray St.
Springfield, MA 01103
Holyoke Transit Center


 HTC
206 Maple St.
Holyoke, MA 01040