PVTA Customer Service Center
Customer Service Representatives (English & Spanish) are available to assist transit riders from
9:00 a.m. to 4:45 p.m. Monday through Friday.
Read through our Frequently Asked Questions before calling to save time.
|Local Customer Service:||Toll Free:||877-779-7882|
|TTY English||TTY Spanish|
|Springfield Customer Service Center Address||Hours|
55 Frank B. Murray St.
Springfield, MA 01103
|Monday - Friday 9am - 4:45pm
Saturday, Sunday closed
|Holyoke Customer Service Center Address||Hours|
|206 Maple Street
Holyoke, MA 01040
|Hours for Holyoke Transit Window are M - F 9:00am - 5:30pm. Lobby is open on Saturday (no window).
HTC is closed on Sunday.