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Please do not use this form to submit a complaint. Click here to submit a complaint.

Complaint or Concern? Click here to be redirected to submit to our complaint form
-OR- call customer service 877-779-7882 (toll free) or 413-781-7882 (local).

Read the Current Information for holiday and route/schedule change information.

See the Customer Service Center Information to phone PVTA customer service personnel.

Find out how to apply for ADA Van Service.

Lost & Found information can be found here. Find the best phone number to locate your items.

A complaint will only be investigated if submitted using our complaint form
-OR- by calling customer service directly.

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